- A LA CARTE FAQ -

What is A La Carte?

A La Carte is a list of items that is priced separately. In this case, predesigned floral arrangements.  All you need to do is pick the items in the collection that you would like for your event.

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Is A La Carte just for Weddings?

Absolutely not! The centerpieces are perfect for any event such as an anniversary party or a corporate event. The corsages and boutonniere are great to honor a retiree or your grandparents on their 50th anniversary.

Can I chose my own flowers?

Unfortunately no. Flowers are designer’s choice and will be chosen based on seasonal availability to make sure your arrangement is the freshest with the most beautiful blooms to make your day special. Arrangements will be kept in the color theme and design that you chose. 

Will my flowers match the pictures exactly?

I design my arrangements so that each one compliments the next, but none of them will be exactly alike but will contain the same flowers. Flowers may differ as well depending on availability and season, but will be in the same color pallet. Some of the flowers used were seasonal flowers and only available during a specific time during the year. If you are concerned about certain flowers, please contact me before placing an order.

How do I order?

Ordering is easy, browse through the each page under A La Carte and find the color combination and style that works best for you and then place in your cart. There is a $500 minimum, excluding tax on all event florals. Holiday and School events do not have a minimum.

Do you deliver?

Yes, we will deliver the arrangements to your event  the day of within 15 miles of Prescott, AZ. Bouquets will be delivered in a vase with water to make sure they are kept as fresh as possible and all other flowers will be delivered in a moisture chamber. If you would like delivery further than the 15 mile delivery zone, please contact me for a quote.

Deliveries will only be allowed to one address which was provided during the ordering process.

If no one is at the drop-off location to sign-off on accepting the flowers a text and e-mail will sent to the day of contact letting them know when and where the florals were left.

What about set-up?

When you check out, please put if you you would like delivery and to where. Old Soul Floral does not set-up but will leave detailed instructions on which florals are for what and how to take care  of them for the day. If you are interested in set-up I can do so for an extra fee. If interested please contact me.

Can I pick up the arrangements?

At this time I cannot offer pick-ups. I work from home and live in a strict HOA where I cannot have cars coming and going all the time. But if it is easier, I can meet somewhere other than the location. Though understand, once the flowers are no longer in my possession, Old Soul Floral no longer can take responsibility of the care of the flowers. 

Is there a deposit?

Yes, there is a non-refundable retainer of 25%, included in the price.

What is the cancellation policy?

You can cancel up to 45 days prior to the event and will lose the non-refundable retainer of 25%. Any cancellations after the 45 days no refunds will be given.

Can I make changes to my order?

 

Yes, you can the color scheme once up to 45 days prior to your event. If you would like to remove or add items you can do so up to the final payment date 45 days prior to event. Additions can be made up to 25 days prior to event. A separate invoice will be given and due within 15 days but if 15 days falls after the event date, invoice will be due the day prior to event.

What is the last day to order?

Orders made between 45 days and 30 prior to event date and require full payment. No changes or cancellations can be made on orders made at the 45 day mark. Unfortunately because of wholesale delivery requirements, the last date to order is 30 days prior to event.

What Do I do with the arrangements after the event?

All arrangements are designed in vessels for you or your guest to take home to enjoy. Vases are chosen to complement the flowers in the arrangements.